Terms & Conditions

TERMS & CONDITIONS FOR REGISTRATION OF Meow COURSES

I, the parent / guardian (the “Parent”) of the student (the “Student”), hereby agree to the following terms and conditions (the “General Terms”):

Interpretation:

Conditions of Registration & Enrolment

Make-up Classes

Non-Attendance & Credit Notes

Withdrawals

Transfers

Intellectual Property

Other Conditions

The Parent hereby also consents to the collection, use and disclosure of his / her personal data as well as the personal data of the Student in accordance with the purposes specified in the meowcademy Personal Data Protection Policy listed below.

The acceptance by the parent/guardian of these general terms is deemed to be acknowledged, understood and accepted when the registration form is filled in at the respective centre's premises and acknowledged by means of a verbal acceptance or written or both.

MEOWCADEMY PERSONAL DATA PROTECTION POLICY

meowcademy Learning Centre, which consists of any entity operating under “meowcademy” names or any of their variations thereof in Singapore (hereinafter referred to as “meowcademy”) is committed to ensuring that your personal data is protected.

The purpose of this document is to explain how the meowcademy Learning Centre manages personal data which is subject to the Singapore Personal Data Protection Act 2012. All references in this Policy to “client”, “you” and “your” refer to the individual(s) who accepted or proposes to accept products or services by meowcademy.

Types of Personal Data Collected

We collect personal data so that we can provide an experience that is customised / responsive to your needs and enables us to carry out our business activities. Examples of such personal data collected include:

Personal information about you and your family members, which may include names, identification particulars, contact details, preferences, educational information, demographic data, general photos/videos of classroom activities/meowcademy events (in which a student may be enrolled in) organised by us, payment details and transaction history; Information and data generated in the course of any continual relationship with meowcademy, for example, instructions given by you to arrange class enrolments, transfers, make-up (if any), withdrawals, and other information and records you choose to provide by various modes of communication such as email, telephone, SMS, social media and the internet; and Information from cookies, technologies deployed by meowcademy for the analysis of website usage or other information technology applications (learning platforms or otherwise) used by meowcademy in delivering or communicating its services.

Purpose of Collection Use and Disclosure of Personal Data

We collect personal data from you, your family members, your authorised representatives, our website and social media, internet, mobile services, emails, SMS, phone conversations, face-to-face interactions with any meowcademy employee/officer/director and publicly available sources.

The purposes (“Permitted Purposes”) for which meowcademy collects, uses and discloses the personal data include:

Verifying your identity (including the making of copies of NRIC for our records);

Discharging our contractual obligations;

Providing you better service;

Informing you of our value-added workshops, seminars, study trips, events or holiday workshops; Responding to, processing and handling your queries, requests, inter-centre transfers within the meowcademy Learning Centre, feedback and suggestions;

Managing the administrative and operational aspects of the meowcademy Learning Centre and complying with internal policies and procedures;

Facilitating operational processes, which includes, but not limited to student profile assessments, class and student management, payment administration and statistical analysis;

Requesting feedback or participation in surveys (on teachers, staff etc), market research and / or analysis for statistical profiling or other purposes for us to design our products and services;

For our marketing, branding, communications and corporate affairs purposes which include publication in our printed materials, social media, website and / or electronic media;

and Managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance and conducting investigations);

Providing you product-related services and support, including the provision of administrative support, technical assistance and customer alerts;

Monitoring and recording calls and electronic communications with clients for record-keeping, quality control, training and case investigations;

and Enforcing or defending the rights of meowcademy, its employees, officers and directors to our full-time teachers and independent contract teachers for them to effectively discharge their teaching and tutoring obligations;

to third party service providers whom we engage or collaborate with to organise/conduct our enrichment programmes, events, workshops, talks, seminars;

any person or entity which part of meowcademy is, to the extent necessary to fulfill the Permitted Purposes;

to professional advisors, third party service providers, agents or contractors whom we engage to manage / support our business operations;

and any person, entity or authority to whom disclosure is required under applicable laws or regulations; https://www.meowcademy.com/terms-and-condition).

The use or continued use of any of our services shall be deemed as your agreement and consent to be bound by our Personal Data Protection Policy.

For Questions and Feedback

For any queries, you may email us at cscat@meowcademy.com

By providing to us your personal data, you declare that you have read, understood and accepted the provisions herein and do hereby consent to the processing of your personal data in accordance with all the foregoing. You acknowledge that the use or continued use of our services shall be deemed as your agreement and consent to be bound by our Personal Data Protection Policy.

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